Policies

Ordering 

Once you place your order, you will receive a confirmation email from our website with your invoice, and we may contact with you for a second confirmation.

For placing a customized order, please contact us. 

Processing time

All our products are made to order and handcrafted especially for you once you place your purchase. So please keep approx. 10 business days in mind before we can ship your order. Delivery takes 2-3 extra days.
Note: If the items you purchased is available in stock, we will contact with you to receive it within 3-5 days. 
You will receive an email once the order is ready and booked in for shipment. We appreciate your patience! 
If you need more accurate information about the delivery time, get in touch with us before placing your order. And if you need your order before a specific date, please write it into the notes box at your checkout! 
 

Returns & Exchanges

Request a cancellation within: 12 hours of purchase.
Exchanges & returns are not acceptable, expect in rare conditions where is a mistake from our side, and you will need to contact us. 
Ship items back within: 2 days max. of delivery
Note: Products must be in the same conditions as you received it to be accepted for returns or exchanges and you must pay extra shipping fees in both conditions.

Privacy Policy

We will only use your shipping, billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
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