For customized orders, you will need to pay a 50% deposit of your order’s price by orange money or NBE bank to confirm your order. contact us for details.
Processing time: 2-5 business days for items in stock. For customized orders, please contact us.
Shipping time: depends on your destination.
Egypt: 2-5 business days.
North Africa and the Middle East: 5-7 business days.
Europe: 7-10 business days.
North America: 7-10 business days.
Australia, New Zealand and Oceania: 7-10 business days.
Returns & exchanges
We gladly accept returns & exchanges.
Contact us within: 2 days of delivery for return or exchange your item.
Ship items back within: 7 days of delivery.
Note: Products must be in the same conditions as you received it to be accepted for returns or exchanges.
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
- Custom or personalized orders
- Digital downloads
- Items on sale
- Intimate items (for health/hygiene reasons) like Bikinis, Swimsuits, Pants, Shorts…etc
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.
We will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)