Shipping & Returns


Once you place your order, you will receive a confirmation email from our website with your invoice, and we may contact you for a second confirmation.

For placing a customized order, please contact us

Shipping time

We have a very limited quantity in stock because our products are handmade to order. 

Please keep approx. 7-10 business days in mind before we can ship your order. (you may receive your order before than that it depends on the season & the pieces you ordered) 

Note: We will contact you if the items you purchased are available in stock to receive it immediately (Delivery time varies depending on your country)

Delivery time:
Egypt - 2/3 days
Arab world - 3/5 days
Europe - 5/7 days
Canada & USA - 7/10 days
You will receive an email once the order is ready and booked in for shipment. We appreciate your patience! 
If you need more accurate information about the delivery time, get in touch with us before placing your order. And if you need your order before a specific date, please write it into the notes box at your checkout! 

Returns & Exchanges

Request a cancellation within: 24 hours of purchase.
Exchanges & returns are accepted within 14 days from receiving your order.
Note: Products must be in the same conditions as you received it to be accepted for returns or exchanges (in there original packaging & with the tickets) and you must pay extra shipping fees in both conditions. 
Also we have the right to refuse any returned orders if it doesn’t meet the above rules. 
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